DAG07: Risk Management &Quality Improvement

Class times and venue

All classes will be on Tuesday from 7:00 to 9:00 pm at the Hong Kong Institute of Gerontology, 1/F, HKSR Lam Tin Complex, 7 Rehab Path, Lam Tin, Kowloon.

Aim of the module

This module aims to provide participants to understand on the concepts and theories in quality improvement and

risk management. Besides, participants could apply risk management in work practice appropriately in order to

improve the quality of elderly care

Learning objectives

At the end of the module, the participants will be able to:

Risk Management:

- understand the concepts & theories of risk management

- familiarize with the tools, models, methodologies & techniques of risk management

- identify different types of risk in elderly care

- apply the risk management into the practical situation strategically for risk prevention

- control & reduce the risk factors confidently in own work place

Quality Improvement:

- understand the concept of quality and quality improvement

- identify factors influencing the quality of elderly care

- develop problem-solving skills of quality improvement

- understand quality risk management

Course Content

This module consists of 9 sessions. Each session will last for 2 hours.

Teaching and learning methods

Classroom teaching, case scenarios and group discussion.

Teaching team

Module Leader: Ms.Yeung Kam Chu

Teaching staff: Ms. Yeung Kam Chu, Ms. Chiu Dick Wah & Mr. Tsoi Wai Lun

Medium of instruction

The classes will be taught in Cantonese and supplemented with English. Teaching notes will be in either English or Chinese.

Class size

Each class will comprise of 30 participants.

Assessment

The assessment for this module comprises of 3 pieces:

60% in home assignment (Due date: 31 March 2008)

20% in project presentation (Group / individual project)

20% is awarded for class attendance.

Participants must have 80% attendance to be eligible for the assessment.

Guidelines for assessment

Home assignment: 2000 words in either English or Chinese.

Recommended reference

1.  Roberts, G. (2002). Risk Management in Healthcare. (2^nd ed.). London: Witherly.

2.   Mayer, P., Dickinson, E. & Sandler, M. (1997). Quality Care of Elerly People. (2^nd ed.). London: Chapman & Hall

     Medicare.

3.    Vincent, C. (2001). Clinical Risk Management, Enhancing Patient Safety. (2^nd ed.). London: BMJ Publishing Group.

4.  謝綺蓉 (2004). 「80/20 法 則」. 台灣：大塊文化出版股份有限公司

Application procedure

A completed application form must be accompanied with the following documents: photocopies of degree/diploma certificates and testimonials or other relevant evidence of the applicant’s working experience. Exemptions may be considered on an individual basis. Completed application form, copies of appropriate certificates and cheque should be sent to: 1/F, HKSR Lam Tin Complex, 7 Rehab Path, Lam Tin, Kowloon. Please make cheque payable to ‘Hong Kong Association of Gerontology’.

Award certificate

A certificate of attendance will be given to participants who have attended at least 80% of the total training hours. Additionally, CNE / CPD / CME points will be awarded by the professional associations accordingly.

Upon successful completion of three basic modules and seven advanced modules, the Diploma in Applied Gerontology will be awarded by the Hong Kong Association of Gerontology.